When a repaired car is worth less because of its accident history, who may owe you for it, and how to document the loss.
A car with an accident on its record is usually worth less than the same car with a clean history, even when the repair is perfect. Buyers worry about hidden damage and reduced resale appeal, and vehicle history reports show claims and repairs. That difference in market value is the diminished value. It is separate from the cost of the repair itself.
The answer depends on whose fault the accident was and on your state:
State law also sets how long you have to file, and the deadline can be shorter than you expect. Do not wait to find out.
Some insurers use a formula, commonly called the 17c formula, that starts with a cap of about 10% of the car's pre-accident value and then reduces it using mileage and damage multipliers. The result is often much lower than what the market shows. Insurers may also say there is no diminished value at all for older, higher-mileage vehicles, or when the damage was minor.
A formula is not the same as evidence. What a claim should rest on is what buyers in your market actually pay for a car like yours with and without an accident history, which is what an appraisal documents.
Present the claim in writing, point to the evidence, and keep copies of everything. If the insurer will not engage, you can contact your state's department of insurance, and you may want legal advice, including about small claims court.
A Diminished Value appraisal starts at $595 as a Virtual Appraisal, and the exact flat price is shown before you pay. A claim-ready packet is an optional +$95: it includes a cover letter and a one-page summary written to hand to an adjuster. The fee does not depend on the value we conclude. The report is delivered within 72 hours (business days) of receiving your complete details. See how much a car appraisal costs.
It will not guarantee a payment, and an insurer is not bound by it, but it gives you a clear, supported number instead of a formula. If the car was totaled rather than repaired, see how to dispute a total loss offer.
Usually not. Most policies do not cover it, and many states do not require them to. A few states allow it. Check your policy and your state's rules.
Generally the claim is made against the at-fault party's insurer, so if you were at fault, you typically have no third-party claim. Check your state's rules and your policy.
It varies widely with the car, the damage and the market. It is usually larger for newer, higher-value, low-mileage cars with significant repairs, and smaller for older, high-mileage cars with minor damage.
Often yes, though the claim may involve the lender or lessor. Ask the claims handler how it applies.
It depends on your state and on whose insurer you are claiming against. Some deadlines are short, so act as soon as the repair is done.
A repaired car. If the insurer declared it a total loss and the offer is too low, that is a different issue. See our total loss dispute guide.
This guide is general information, not legal or insurance advice. Aprazio is not a law firm or an insurance adjuster, and rules and deadlines vary by state and by policy. Check your own policy and your state's rules, and speak with an attorney if you need legal advice.
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